Ghana's First Quality-Certified Clay Brick Network
We stand behind every brick with our 50% Money-Back Quality Guarantee
Every brick passes our 15-point GhanaBrick Quality Standard inspection before it leaves the partner kiln
50% refund if delivered quality doesn't match our certification grade β no argument
Every brick sourced from our certified partner kilns β no distributors, no quality surprises
If the delivered bricks don't match the GBQS certification grade we've assigned, we'll refund 50% of your order value.
Example: You order βββ Premium certified clay bricks. If they arrive and clearly don't meet premium standards, you get a 50% refund + free replacement or credit for future orders.
If your delivery is more than 2 days late without prior notice, you automatically receive a 10% discount on your order.
How it works: Expected delivery date confirmed β 2+ days late β Automatic 10% credit to your account or refunded to your payment method.
If more than 5% of your order has defects (cracks, chips, breaks), we'll replace them free of charge.
Process: Take photos of defective units β Submit claim within 7 days β Get free replacement delivered with your next order or immediate replacement for urgent projects.
Free phone consultation with our clay brick specialist to help you choose the right brick type and grade for your project.
Get help with: Brick type selection β’ Quantity calculation β’ GBQS grade requirements β’ Mortar mix ratios β’ Build supervision options
Visual, strength, and durability tests on every batch
Premium (13-15pts), Standard (10-12pts), or Basic (7-9pts)
Random audits on every production run β not just the first
Passed 13-15 of 15 quality tests. Exceeds industry standards.
β Independently verified by GhanaBrick Quality Standard (GBQS)
β Covered by our 50% Money-Back Quality Guarantee
Take clear photos or videos showing the quality issue, defects, or late delivery confirmation.
Call +233 20 067 7157 or submit a claim through the contact form within 7 days of delivery.
Our team reviews your claim within 24-48 hours. Most quality claims are approved immediately.
Refund processed to your payment method or credit applied to your account within 3-5 business days.
No. The GhanaBrick Guarantee is included with every purchase at no additional cost. It's our commitment to clay brick quality.
Yes β when you factor in longevity (clay lasts 50-100+ years vs 20-30 for sandcrete), lower cooling costs (clay walls are 30% cooler), and resale premium, clay brick is lower cost over the lifetime of the building.
You have 7 days from delivery date to submit a quality or defect claim. For delivery delays, claims are processed automatically.
Photos or videos clearly showing the issue, along with your order number. Our team makes decisions quickly β we don't slow-walk legitimate claims.
Every order is protected by our guarantee. Quality you can stake your build on.